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Robere & Associates offers a selection of quality management training courses and programs to fit varying needs. With both Thai and expatriate trainers, R&A helps companies establish quality management systems, and train companies to certify for ISO9000 (the international standard for quality), ISO/TS16949 (for first tier automotive suppliers), CE Mark (for exporters to the European Union (EU), and IS014000-EMS (the international environmental management standard).
With eleven ISO9000 lead auditors, R&A focuses on "going all-the-way" in making sure that all client requirements are met. Our partnership doesn't end with successful registration - R&A continues advisory service for an additional six months, ensuring quality systems are working and fulfil our clients' needs.
Through a combination of seminars, training programs, and consulting, R&A provides clients with up-to-date training and support, bringing to them the latest in developmental strategies; in addition to achieving and maintaining a target quality standard, their systems continue to provide "value added" activities.
R&A use an experiential learning approach to training, exposing participants to program concepts from a combination of simulations, role play and practical applications. Areas within the training organization that need improvement are identified and used as case studies in a structured learning experience, providing trainees with realistic problems and solutions.
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R&A's consulting practice involves a very specialized approach to implementing a quality management system philosophy in organizations. While the primary focus is on helping companies achieve certification under several international standards, R&A also spends considerable time in process improvement activities; identifying, improving and monitoring the continuous improvements that are made to all processes to eliminate waste and increase efficiency. Through all our training activities, special emphasis is placed on human resource development, addressing all issues that could create barriers to the effective implementation of a Total Quality Management System.
Consulting for quality system certification takes several forms, from periodic visits to evaluate progress to a total "hands-on" approach in assisting the client with all the activities necessary for registration.
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R&A training includes public, in-house, on-line and multi-media programs. See the Training page for more information.
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Robere & Associates makes available to its customers and interested parties, various books and publications to assist them in the development of their management systems. Some of these publications have been created in-house with deal primarily with Thai interpretations of relevant standards and guidelines.
Additional books and publications come from recognized third-party firms which are linked either through our company or our website. These firms include, among others, Amazon, AIAG, Goal QPC, ASTD and other organizations that can provide usable information.
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Robere & Associates recognizes that training time and budget are many times limited. To assist with individual companies training requirements, R&A uses this web-site to provide on-line multimedia presentations to assist companies in the training of their staff, improve operational performance and maximize their effectiveness. In many cases, these presentations are provided as a free resource to our PI Club members. Others are provided on a cost-per-use basis.
These presentations include: power-point presentations, lectures, workshops and structured training programs. Usually, the only requirements to access this information will be a computer with an internet connection and pre-determined hardware and software requirements.
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